Privacy policy – how we use your data

– Who are we and how can you contact us
Strelitzia Events Ltd is a company registered in England and Wales under the company registration number 14406297. Our registered address is 57 High Street, Snodland, ME6 5AG. If you ever need to get in touch, about our data policies or anything else pertaining to this website or the company, you can email info@strelitiza-events.com or via post to our registered address.

– What we do with your data
When you input your data or it is transferred through the use of this website, we use this data for marketing purposes, including but not limited to production information, news and updates.

We will only use your data in this way if we have consent to do so and/or if we have a legitimate business purpose for contacting you, ie to grow or develop the business. We may also contact you through any other channel or means of communication if you have held an event with us or are in the process of doing so, for the purposes of delivering the service.

You may opt out of receiving marketing and promotional material at any time by following the links to update your preferences found on our email communications.
On occasion, we may need to share your information with third parties in order to carry out an outsourced service or provide a product; consent will be granted in a service agreement for this to happen.

Your data may also be used in the monitoring and improvement our website and its user experience, a legitimate aspect of the business’s growth and development.

Suitable security measures are in place to protect unlawful access to your data and we remain in control of which third parties, contractors, employees and agents have access to it and who will only act in accordance with our instructions.

– Legal grounds
You may withdraw your consent for us to contact you via email for marketing purposes at any time – skip to the bottom of this page for info on how to do this.
UK data protection law dictates that personal data may be used in cases where the legitimate business use is clear and outweigh the possible negative outcomes for the individual in question.

These legitimate uses break down as follows:

Marketing – the promotion of our services to clients and potential clients
Additional services – making clients and potential clients aware of products and services adjacent and/or connected to our offering and their needs
Learning more about our clients – gaining a better insight into our clients will lead to improved processes, products and services
Running a business – where necessary, data is processed to aid the running of the business

If you need an explanation about how your specific data is being used, please contact us. Please note that we may process your data in accordance with the above guidelines, without your consent or prior knowledge, where this is required or permitted by law.

– Where do we get your information from?
Name and contact details – typically provided by the person in question via our contact form on the website, over the phone, email or in person at an event or similar.
Device information – data related to the device you are using to access our website, including your IP address and cookies. This information is derived from our own website programmes or a third party provider and reviewed in connection with improving user experience via our website and services.
Website usage – information about time spent on our website, which pages have been visited, and content downloaded. This is gathered from our own website programmes or a third party provider.

Cookies
Cookies provide information regarding the computer used by a visitor to a website. we may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

– Who do we share your data with?
Your data may be shared with third party providers who we work with to undertake our marketing, operations or otherwise running of the business.
This may include CRM system providers, or email broadcast and/or print/mailing companies with whom we send out material.
These providers are not allowed to use your data for their own purposes and they are limited to using it in accordance with our instructions and the law.
Where relevant and required, we may need to share personal data with venues, suppliers, contractors and providers with whom direct billing or communication is necessary and requested by you. In addition, where required, it may be the case that a venue or supplier needs to hold this information on file for the duration of the event in question, owing to legal specifications and/or due to the nature of the event.

– How long do we keep your data?
Typically, your information will be retained for the duration of our working relationship and/or if you have continued to engage with our services after this. You may ask for your info to be deleted at any time – see the bottom of this page on how to do this.

– Your rights – and how to complain
To exercise any of these rights, please contact us using the info towards the top or bottom of this page

• You may request access to your personal data to see what we hold and how we’re using it
• You may request your data held to be corrected
• You may request your info to be erased entirely, either because it is no longer relevant for us to lawfully contact you, we’ve acted unlawfully, or when its erasure is in accordance with local law. We may not be able to comply with its erasure, reasons for which will be outlined in detail at the time of your request.
• You may object to the legitimate use of your personal data
• You may restrict the use of your personal data
• You may request the transfer of your personal data to you or to a third party
• You may withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

To contact us about our privacy policy, your rights in relation to personal data and our use thereof, or to complain, please do so via one of the below means:

Attn Caron Schreuder
Strelitzia Events Ltd
57 High Street
Snodland
ME6 5AG

caron@strelitzia-events.com
07903422325
You also have the right to lodge a complaint with the information commissioner’s office (ICO), which is the body that regulates the handling of personal data in the UK. You can do this online through the ico’s website at www.ico.org.uk, by telephone on 0303 123 1113, or by writing to them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

ICO registration ZB507830